Effective Date: 2025.2

1. Order Processing Time We process orders within 1-3 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.

2. Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times depend on your location and the chosen shipping method:

• Standard Shipping: 5-10 business days

• Express Shipping: 2-5 business days

• International Shipping: 10-20 business days

Please note that delivery delays can occasionally occur due to factors beyond our control.

3. Shipping Destinations We currently ship to addresses within the United States and select international locations. If you are unsure whether we deliver to your location, please contact us before placing your order.

4. Shipment Confirmation & Order Tracking Once your order is shipped, you will receive a confirmation email with tracking information. Please allow up to 48 hours for tracking updates to appear.

5. Customs, Duties, and Taxes For international orders, the recipient is responsible for any customs duties, taxes, or import fees imposed by their country. We are not responsible for these charges or delays caused by customs processing.

6. Damaged, Lost, or Stolen Packages We are not responsible for lost or stolen packages. If your package is marked as delivered but you have not received it, please check with your local carrier or neighbors. If your package arrives damaged, please contact us immediately with photos of the damage so we can assist you.

7. Shipping Restrictions Certain items may be restricted or unavailable for shipping to specific regions due to local laws and regulations. We reserve the right to cancel orders that cannot be fulfilled due to these restrictions.

8. Contact Us For any shipping-related questions or concerns, please contact us: Tiendita la mission
Email: [email protected]
Address: 1277 Mission St, San Miguel, CA 93451
Phone: +1 805-467-5146