1. Returns We want you to be completely satisfied with your purchase from Tiendita la Mission. If you are not satisfied, you may return eligible items within 30 days of delivery. To qualify for a return:
Items must be in their original condition, unworn, and with all tags attached.
Items must be returned in their original packaging.
Proof of purchase is required.
Certain items, such as final sale items, gift cards, and undergarments, are non-returnable.
2. Refunds Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved:
Refunds will be issued to your original payment method within 5-10 business days.
Shipping costs are non-refundable unless the return is due to a defect or incorrect item.
If you haven’t received a refund after the processing time, please check with your bank or PayPal before contacting us.
3. Exchanges We only replace items if they are defective or damaged. If you need an exchange, please contact us at [email protected] with photos of the issue.
4. Return Shipping Customers are responsible for return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping service, as we are not responsible for lost or missing return packages.
5. Cancellations Orders can be canceled within 24 hours of purchase. After that, we may not be able to cancel your order as it may already be processed for shipping.
6. Contact Us If you have any questions about our Refund and Returns Policy, please contact us:
Tiendita la Mission Email:[email protected] Address: 1277 Mission St, San Miguel, CA 93451 Phone: +1 805-467-5146