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Frequently Asked Questions

1. How long does shipping take? Shipping times vary depending on your location and the selected shipping method:

  • Standard Shipping: 5-10 business days

  • Express Shipping: 2-5 business days

  • International Shipping: 10-20 business days Once your order is shipped, you will receive a tracking number to monitor your delivery.

2. What is your return policy? We accept returns within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached. Customers are responsible for return shipping costs unless the item is defective or incorrect. To start a return, please contact us at [email protected].

3. Do you offer international shipping? Yes, we ship to select international locations. International customers are responsible for any customs duties, taxes, or import fees that may apply. Please check with your local customs office for more information.

4. How can I track my order? Once your order is shipped, you will receive an email with a tracking number. You can use this number to track your shipment on the carrier’s website. Please allow up to 48 hours for tracking updates.

5. What should I do if I receive a damaged or incorrect item? If you receive a damaged or incorrect item, please contact us at [email protected] with your order number and photos of the issue. We will arrange for a replacement or refund as needed.